Admin Panel

Admin Panel

The Settings area is the administrative control center for customer workspaces. For Admins only.

It groups governance, access, compliance, and billing-related controls behind role-aware navigation.


Accessing Settings

Route(on-premise):

app.localhost:8080/settings

The settings shell includes:

  1. 1a settings header
  2. 2searchable tab navigation
  3. 3section pages for each administration domain

Access Control

Settings access is restricted to:

  1. 1Organization Admin
  2. 2Account Group Admin

Users without access are redirected to the dashboard.

Settings Overview Page

The root settings page (/settings) includes:

  1. 1High-level governance and control highlights
  2. 2Administration area cards
  3. 3Direct links to each settings section

Organization

The Organization page provides organization-level records and actions with:

  1. 1Search
  2. 2Pagination
  3. 3Create/edit/delete modals
  4. 4Table fields such as country, plan, users, account groups, agents, and created date

Use this page to maintain organization metadata and inspect organizational scope metrics.

Account Groups

The Account Groups page provides scoped group administration with:

  1. 1Search
  2. 2Organization filter
  3. 3Pagination
  4. 4Create/edit/delete actions
  5. 5Group-level user/agent counts

Use this page to manage group boundaries and operational ownership.

Users

The Users page is account-group scoped and provides:

  1. 1Search by name/email
  2. 2Pagination
  3. 3Create/edit/delete user workflows
  4. 4Role-in-group visibility
  5. 5Create flow includes organization and account-group assignment fields.

Audit Logs

The Audit Logs page (/settings/audit) provides activity traceability with:

  1. 1Search
  2. 2Structured filters (action type, resource type, endpoint, IP, status, dates)
  3. 3Status badges and duration
  4. 4Pagination

Subscription and Statistics

Billing-related settings include:

  1. 1Subscription (/settings/subscription): Plan status, billing lifecycle actions, plan selection
  2. 2Statistics (/settings/statistics): Usage limits, utilization, period metrics

Common UX Patterns Across Settings

Most settings tables share:

  1. 1Debounced search inputs
  2. 2Active filter state chips
  3. 3Standard loading/empty/error states
  4. 4Page-based navigation controls
  5. 5Modal-based CRUD actions where applicable

This keeps behavior predictable across administration pages.

Frequently Asked Questions

Who can access the settings area?

Only Organization Admin and Account Group Admin roles.

Can I search the available settings tabs?

Yes, the settings header includes tab search.

Why is data different between account groups?

Several settings views are scoped by the current account-group context.

Where do I manage billing versus operational access?

Use Subscription/Statistics for billing and quotas. Use Organization/Account Groups/Users for governance and access.