Admin Panel
Admin Panel
The Settings area is the administrative control center for customer workspaces. For Admins only.
It groups governance, access, compliance, and billing-related controls behind role-aware navigation.
Accessing Settings
Route(on-premise):
app.localhost:8080/settings
The settings shell includes:
- 1a settings header
- 2searchable tab navigation
- 3section pages for each administration domain
Access Control
Settings access is restricted to:
- 1Organization Admin
- 2Account Group Admin
Users without access are redirected to the dashboard.
Settings Overview Page
The root settings page (/settings) includes:
- 1High-level governance and control highlights
- 2Administration area cards
- 3Direct links to each settings section
Organization
The Organization page provides organization-level records and actions with:
- 1Search
- 2Pagination
- 3Create/edit/delete modals
- 4Table fields such as country, plan, users, account groups, agents, and created date
Use this page to maintain organization metadata and inspect organizational scope metrics.
Account Groups
The Account Groups page provides scoped group administration with:
- 1Search
- 2Organization filter
- 3Pagination
- 4Create/edit/delete actions
- 5Group-level user/agent counts
Use this page to manage group boundaries and operational ownership.
Users
The Users page is account-group scoped and provides:
- 1Search by name/email
- 2Pagination
- 3Create/edit/delete user workflows
- 4Role-in-group visibility
- 5Create flow includes organization and account-group assignment fields.
Audit Logs
The Audit Logs page (/settings/audit) provides activity traceability with:
- 1Search
- 2Structured filters (action type, resource type, endpoint, IP, status, dates)
- 3Status badges and duration
- 4Pagination
Subscription and Statistics
Billing-related settings include:
- 1Subscription (/settings/subscription): Plan status, billing lifecycle actions, plan selection
- 2Statistics (/settings/statistics): Usage limits, utilization, period metrics
Common UX Patterns Across Settings
Most settings tables share:
- 1Debounced search inputs
- 2Active filter state chips
- 3Standard loading/empty/error states
- 4Page-based navigation controls
- 5Modal-based CRUD actions where applicable
This keeps behavior predictable across administration pages.
Frequently Asked Questions
Who can access the settings area?
Only Organization Admin and Account Group Admin roles.
Can I search the available settings tabs?
Yes, the settings header includes tab search.
Why is data different between account groups?
Several settings views are scoped by the current account-group context.
Where do I manage billing versus operational access?
Use Subscription/Statistics for billing and quotas. Use Organization/Account Groups/Users for governance and access.
